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  1. Minecraft Launcher
  2. MCL-23390

Unable to sign in to Java Edition, but Minecraft for Windows sign in flawlessly.

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • None
    • 2.4.57 (Win 10/11 App)
    • None
    • Windows 10
    • Unconfirmed

      At one point, during a standard attempt to enter the game, an error occurred - "Something went wrong, and we could not check what products you have.", After which the "Buy Now" button appears, but if I exit account and log in again, then try to enter the game, I will be prompted to select a nickname, but after that the error "Failed to create a profile" will appear. Games are displayed in the Xbox Library.

      I apologize if something is not clear, an online translator was used.

            Unassigned Unassigned
            Altkrieg Altkrieg
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              Created:
              Updated:
              Resolved: