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  1. Minecraft Launcher
  2. MCL-22375

Error after entering nickname. Whoops!

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • None
    • 2.3.394 (Windows)
    • Windows 10 Pro x64 21H2 (build OS 19044, 1949)
      Java version 8 x64 update 341 build 1.8.0_341-b10
    • Unconfirmed

      Hello, I activated the key for minecraft java edition + bedrock edition, downloaded the launcher, installed minecraft java edition, and when I click "Play" after entering a nickname, an error appears. I am writing this bug report after contacting technical support, which could not help me, and suggested that I contact here.

      I have read all similar duplicate bug reports and nothing helped me.

      Also an interesting fact, most often the error appears for those who play through Xbox Game Pass on a PC, but I don't have Game Pass, I activated the game through a license key on the Microsoft website.

      So what problems did I have:
      1. I have two versions of minecraft: java and bedrock. Bedrock starts up and works great.
      2. Crashes out of the game immediately after entering a nickname, without loading and other things, I will also attach a video.
      3. I downloaded the minecraft launcher from the official site, from the microsoft store and from the xbox live application on the pc, nothing helped.
      4. Activated minecraft with a key on the site https://account.microsoft.com/billing/redeem

      What did I do to fix this error?
      1. Reinstalled java x64, latest version.
      2. Rebooted PC, many times.
      3. Created a new user in Windows, for some games it helped me.
      4. Tried to run minecraft launcher on another PC and got the same error.
      5. Change language in launcher.
      6. Reinstall maincraft launcher many times.
      7. Disabled antivirus.
      8. Installed the latest update for windows.
      9. The programs that are used to launch the minecraft launcher have been updated to the latest version.
      10. Changed DNS addresses to 1.1.1.1 and 1.0.0.1

      Nothing helps, how to fix this error. And what could be causing this error?

            Unassigned Unassigned
            franklin23 franklin23
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              Created:
              Updated:
              Resolved: