Uploaded image for project: 'Minecraft Launcher'
  1. Minecraft Launcher
  2. MCL-20539

error message when launching new launcher

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • None
    • 2.2.7447 (Windows)
    • Minecraft Launcher
    • None
    • windows 10 OS build 1904
    • Unconfirmed

      When launching new minecraft launcher, i get error message "No Applicable app licenses found"

       

      i have confirmed with Microsoft that my account does indeed own the game

       

      When i try to install Mincraft for windows 10, The installer successfully downloads, but i cannot download the mincraft game itself, nor can i launch the new Minecraft launcher to try and download it through the new launcher. I also cannot access the game from the old launcher either now.

       

      Attached is screeenshots of the minecraft launcher error and the error i experience when i try to download minecraft for windows 10 through the microsoft store

        1. mc bug 3.PNG
          mc bug 3.PNG
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        2. mc launche bug 2.PNG
          mc launche bug 2.PNG
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        3. mc launcher bug.PNG
          mc launcher bug.PNG
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        4. mc launcher bug 4.PNG
          mc launcher bug 4.PNG
          252 kB

            Unassigned Unassigned
            OjosAzules82 Kathleen Huntsberry
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              Created:
              Updated:
              Resolved: