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  1. Minecraft Launcher
  2. MCL-17486

Unable to install Minecraft or Launcher



    • Bug
    • Status: Resolved
    • Resolution: Duplicate
    • 2.2.2311 (Windows)
    • None
    • None
    • Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz 2.81 GHz
      8.00 GB (7.88 GB usable)
      64-bit operating system, x64-based processor
      Windows 10 Home 20H2

      Java Version 8 Update 291
      Belkin AC750 Dual-Band Wireless Router
    • Unconfirmed


      Failed to download file.
      URL: https://launchermeta.mojang.com/v1/products/java-runtime/2ec0cc96c44e5a76b9c8b7c39df7210883d12871/all.json
      Error details: Couldn't download manifest of Java runtime versions.

      Fresh install of windows, no incompatible software running or installed. Able to ping launchermeta.mojang.com in CMD and travel directly to link (which appears as code).

      If you keep attempting to play, sometimes you get different error messages (note, file name varies)

      Failed to download file.
      Name: 1.16.json
      URL: https://launchermeta.mojang.com/v1/packages/3a5d110a6ab102c7083bae4296d2de4b8fcf92eb/1.16.json
      Error details: schannel: failed to receive handshake, SSL/TLS connection failed
      Filename on disk: 1.16.json
      Path: C:\Users\smitt\AppData\Roaming\.minecraft\assets\indexes\1.16.json
      Exists: Nonexistent

      Similar issue with minecraft launcher, attempting to run it would mention would give you two errors, one of them:

      Eventually, if you keep trying to run it, it succeeds. Tried running without firewall, no change. It also often times says I am offline, however I can still connect to Mojang.com without errors.

      Note, connecting to microsoft office websites often yields an ERR_CONNECTION_RESET message. Could be related. Again, fresh install of windows, no AV software installed, no proxies running, firewall turned off. 


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              Unassigned Unassigned
              Suraru Emily Smith
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