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  1. Minecraft Launcher
  2. MCL-17106

Problem with the purchase and the Minecraft Java Edition account

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      Hello, 

      I bought Minecraft Java edition for play with friend on Windows, and when I downloaded the Minecraft Luncher, I have downloaded a second time inadvertently without confirm it. So when I went on the first luncher I installed, I entered my email and my password. Minecraft asked me a Gamertag, I wrote " DiaboloSan31 ". 

      But the game told me an other new Gamertag, " Diabolo31Game" ! I closed the luncher and confirm the second luncher. And when I started the Luncher again and entered my account, the game asked me a new Gamertag, I entered " DiaboloTV31 " and it's worked ! But, now, I have an account who work with " Diabolo31Game " and its tell me on the game that I don't have bought the game, I only can play the Demo. And I have the invoice of the purchase.

      Thanks for your answer. 

      If you can't resolv this problem, I would like to be reimbursed

            Unassigned Unassigned
            Diabolo31 Léo FRATELLO
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              Created:
              Updated:
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