Uploaded image for project: 'Minecraft Launcher'
  1. Minecraft Launcher
  2. MCL-14094

"Failed to login" error message when logging into MCD launcher

XMLWordPrintable

    • Icon: Bug Bug
    • Resolution: Won't Fix
    • None
    • 1.6.93 (legacy), 2.1.14433, 2.1.14403, 2.1.14401, 2.1.14932, 2.1.15036
    • Minecraft Dungeons Launcher
    • None
    • Community Consensus

      Note

      Some of the reasons you might see this generic message:

      • You attempt to log in for the first time but have a bad connection to our services. Please ensure you have a stable connection!
      • The launcher receives an error from the Xbox Live sign in. See possible workarounds.

      Possible workarounds:

      • Remove the .minecraft_dungeons folder found in %AppData%
      • Open Credential Manager found under User Accounts in Control Panel and delete all Windows Credentials entries related to Minecraft Dungeons (Launcher). They begin with Xbl

      Hello, I wanted to report an issue with Minecraft Dungeons Launcher. This issue has been mentioned here but it still appears after the recommended solution. 

       

      As you can see in the picture, i can´t log in into MCD. After I press Log In, it shows me a message ´Failed to login, please, try again!´.  I already tried to re-install MCD Launcher several times but it didn´t change anything.I also went to Windows credential store and delete the entries related to the launcher and dungeons but it still doesn´t work.

      Any ideas?

       

      UPDATE: 26.5.2020 14:50 CET

       I attached launcher log, it looks like there´s a problem in vortex.data.microsoft.com . Does anyone know how to fix this situation?

        1. image-2020-05-27-12-55-20-511.png
          image-2020-05-27-12-55-20-511.png
          65 kB
        2. launcher_log.txt
          137 kB
        3. prtscrn.png
          prtscrn.png
          694 kB
        4. prtscrn01.png
          prtscrn01.png
          11 kB

            Unassigned Unassigned
            Lešičková Adriána Lešičková
            Votes:
            12 Vote for this issue
            Watchers:
            13 Start watching this issue

              Created:
              Updated:
              Resolved:
              CHK: