Details

    • Type: Bug
    • Status: Resolved
    • Resolution: Invalid
    • Affects Version/s: 2.1.13508
    • Fix Version/s: None
    • Component/s: Java Edition Versions
    • Labels:
    • Environment:
      Java
    • Confirmation Status:
      Unconfirmed

      Description

      Hi please could someone help me with working Minecraft for my son. It isn't letting him play and I am not able to correct the issue. I am not great with computers and I don't understand the advice available on the site. 

       

      it displays the following error boxes when he tries to play the game 

      Error opening registry key software javasoft java runtime environment

      Error could not find java.dll

      Error could not find java se runtime environment 

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            Assignee:
            Unassigned Unassigned
            Reporter:
            elliot316 amy scott
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              Created:
              Updated:
              Resolved: