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  1. Minecraft Launcher
  2. MCL-12391

My account information keeps disappearing from the Launcher

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • None
    • 2.1.5963-2.1.5969 (Stable)
    • Minecraft Launcher
    • Windows 10
      Java Version
    • Unconfirmed

      Very often (but not every time), my account information is lost to the Launcher; rather than bringing up the main screen, I am presented with a screen to select a user.

      My computer has three users:

      • KDLadage --> me
      • MCLadage --> my son
      • BoundHeart – my neice

      Each time this issue presents itself, I am given a list to choose from that includes MCLadage and BoundHeart, but my account (KDLadage) is missing.

      I select the 'plus' sign and add my account back in... and I am able to log in and play the game. However, at some point in the near future, my account will (again) disappear, leaving my son's and niece's account available, but forcing me to re-add my account to the game.

            Unassigned Unassigned
            KDLadage Kenneth David Ladage
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              Created:
              Updated:
              Resolved: