Uploaded image for project: 'Minecraft Launcher'
  1. Minecraft Launcher
  2. MCL-11510

Launcher is in offline mode even though computer is connected to the internet

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    • Icon: Bug Bug
    • Resolution: Fixed
    • 2.3.280 (Windows), 2.3.280 (New Windows App), 2.3.280 (Mac), 2.3.280 (Linux)
    • 2.1.5815-2.1.5819, 2.1.5963-2.1.5969 (Stable), 1.6.93 (legacy), 2.1.15167, 2.1.15168, 2.1.15629, 2.1.15850, 2.1.15851, 2.1.15852, 2.1.16100, 2.1.16101, 2.1.16102, 2.1.17314, 2.1.17315, 2.1.17417, 2.1.17628, 2.1.17784 (Windows), 2.2.327, 2.2.629 (macOS), 2.2.627 (Windows), 2.2.743 (Windows), 2.2.911 (Windows), 2.2.1164 (Windows), 2.2.1259 (Windows), 2.2.1432 (macOS), 2.2.1431 (Windows), 2.2.1768 (Windows), 2.2.2040 (macOS - 10.9 only), 2.2.2311 (Windows), 2.2.2313 (Linux), 2.2.2530 (Mac), 2.2.2806 (Windows), 2.2.3201 (Windows), 2.2.3202 (Mac), 2.2.3965 (Windows), 2.2.5519 (Windows), 2.3.136 (Windows), 2.3.136 (New Windows App), 2.3.173 (New Windows App), 2.3.173 (Windows), 2.3.228 (Windows), 2.3.228 (New Windows App), 2.3.240 (New Windows App), 2.3.240 (Mac), 2.3.240 (Windows), 2.3.280 (Windows), 2.3.280 (New Windows App)
    • None
    • None
    • Windows 10
    • Community Consensus
    • 682547

      Mod Notice

      This issue might or might not be caused by incompatible software, please try whether removing any potential incompatible software fixes the issue.

      If you have this issue, please check whether you have installed any incompatible software installed on your computer. If there is, uninstall it. If there isn't, please contact 💬 Community Support. Please don't post comments here if you don't have any new insights to share, this is not a support forum.

      Please check MCL-5546 for detailed instructions on how to properly uninstall incompatible software.

      My launcher seems to be running in offline mode although i have internet connection.

      I tried to reconnect using the button on the top left corner next to the "No Connection" but it stays the same

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        12. launcher_cef_log.txt
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        13. launcher_log.txt
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          Andrew
        18. launcher_log.txt
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        19. launcher_log.txt
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          Benedicto B
        20. Launcher_log.txt
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          Raaj22
        21. launcher_log (joshdtate).txt
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        22. launcher_log-1.txt
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          Valerie Fan
        23. launcher_log-10.txt
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        25. launcher_log-12.txt
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        26. launcher_log-13.txt
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        28. launcher_log-15.txt
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        30. launcher_log-3.txt
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          Zander James Kelley
        31. launcher_log-4.txt
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          Zander James Kelley
        32. launcher_log-5.txt
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          BillHo
        33. launcher_log-6.txt
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          BillHo
        34. launcher_log-7.txt
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          BillHo
        35. launcher_log-8.txt
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          BillHo
        36. launcher_log-9.txt
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          twisty
        37. launcher.png
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          Benedicto B
        38. mc connection issue.png
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          nathan koll
        39. PROBLEM.PNG
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          Paul
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        46. Screenshot (6)_LI.jpg
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          Stephen DeBaggis
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        49. Source of Fix.png
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        50. ss001 - CurrPorts.jpg
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        51. ss001 - Minecraft Launcher.jpg
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        52. ss002 - CurrPorts.jpg
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        53. ss003 - CurrPorts.jpg
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        54. ss004 - CurrPorts.jpg
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        55. ss005 - Windows Defender Firewall with Advanced Security.jpg
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        56. vir_launcher_log.txt
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          PhantomVir

            Unassigned Unassigned
            FlipCats Benedicto B
            Votes:
            57 Vote for this issue
            Watchers:
            42 Start watching this issue

              Created:
              Updated:
              Resolved:
              CHK: