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  1. Minecraft Launcher
  2. MCL-11510

Launcher is in offline mode even though computer is connected to the internet

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Details

    • Bug
    • Status: Reopened
    • Resolution: Unresolved
    • 2.1.5815-2.1.5819, 2.1.5963-2.1.5969 (Stable), 1.6.93 (legacy), 2.1.15167, 2.1.15168, 2.1.15629, 2.1.15850, 2.1.15851, 2.1.15852, 2.1.16100, 2.1.16101, 2.1.16102, 2.1.17314, 2.1.17315, 2.1.17417, 2.1.17628, 2.1.17784 (Windows), 2.2.327, 2.2.629 (macOS), 2.2.627 (Windows), 2.2.743 (Windows), 2.2.911 (Windows), 2.2.1164 (Windows), 2.2.1259 (Windows), 2.2.1432 (macOS), 2.2.1431 (Windows), 2.2.1768 (Windows), 2.2.2040 (macOS - 10.9 only), 2.2.2311 (Windows), 2.2.2313 (Linux), 2.2.2530 (Mac), 2.2.2806 (Windows), 2.2.3201 (Windows), 2.2.3202 (Mac), 2.2.3965 (Windows), 2.2.5519 (Windows), 2.3.136 (Windows), 2.3.136 (New Windows App), 2.3.173 (New Windows App), 2.3.173 (Windows)
    • None
    • None
    • None
    • Windows 10
    • Community Consensus
    • 682547

    Description

      Mod Notice

      This issue might or might not be caused by incompatible software, please try whether removing any potential incompatible software fixes the issue.

      If you have this issue, please check whether you have installed any incompatible software installed on your computer. If there is, uninstall it. If there isn't, please contact đź’¬ Community Support. Please don't post comments here if you don't have any new insights to share, this is not a support forum.

      Please check MCL-5546 for detailed instructions on how to properly uninstall incompatible software.

      My launcher seems to be running in offline mode although i have internet connection.

      I tried to reconnect using the button on the top left corner next to the "No Connection" but it stays the same

      Attachments

        1. 2020-07-14 (1).png
          758 kB
          Marquije Willett
        2. launcher_cef_log.txt
          0.6 kB
          Raaj22
        3. launcher_log.txt
          47 kB
          Stephen DeBaggis
        4. launcher_log.txt
          36 kB
          Joshua Rogers
        5. launcher_log.txt
          22 kB
          michael
        6. launcher_log.txt
          12 kB
          nathan koll
        7. launcher_log.txt
          11 kB
          Andrew
        8. launcher_log.txt
          1.97 MB
          Jagdeep Sidhu
        9. launcher_log.txt
          11 kB
          Benedicto B
        10. Launcher_log.txt
          108 kB
          Raaj22
        11. launcher_log-1.txt
          9 kB
          Valerie Fan
        12. launcher_log-10.txt
          72 kB
          Raaj22
        13. launcher_log-11.txt
          72 kB
          Raaj22
        14. launcher_log-12.txt
          386 kB
          PhantomVir
        15. launcher_log-13.txt
          108 kB
          Raaj22
        16. launcher_log-14.txt
          108 kB
          Raaj22
        17. launcher_log-2.txt
          9 kB
          Valerie Fan
        18. launcher_log-3.txt
          70 kB
          Zander James Kelley
        19. launcher_log-4.txt
          70 kB
          Zander James Kelley
        20. launcher_log-5.txt
          87 kB
          BillHo
        21. launcher_log-6.txt
          71 kB
          BillHo
        22. launcher_log-7.txt
          80 kB
          BillHo
        23. launcher_log-8.txt
          69 kB
          BillHo
        24. launcher_log-9.txt
          38 kB
          twisty
        25. launcher.png
          761 kB
          Benedicto B
        26. mc connection issue.png
          688 kB
          nathan koll
        27. PROBLEM.PNG
          1.42 MB
          Paul
        28. Screenshot (7).png
          962 kB
          Stephen DeBaggis
        29. Screenshot 2021-01-25 074242.png
          845 kB
          uubuilds
        30. Source of Fix.png
          5 kB
          Thorsten Schmidt
        31. vir_launcher_log.txt
          386 kB
          PhantomVir

        Issue Links

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            People

              Unassigned Unassigned
              FlipCats Benedicto B
              Votes:
              54 Vote for this issue
              Watchers:
              40 Start watching this issue

              Dates

                Created:
                Updated:
                CHK: