Uploaded image for project: 'Minecraft Launcher'
  1. Minecraft Launcher
  2. MCL-11510

Launcher is in offline mode even though computer is connected to the internet

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    • Icon: Bug Bug
    • Resolution: Fixed
    • 2.3.280 (Windows), 2.3.280 (New Windows App), 2.3.280 (Mac), 2.3.280 (Linux)
    • 2.1.5815-2.1.5819, 2.1.5963-2.1.5969 (Stable), 1.6.93 (legacy), 2.1.15167, 2.1.15168, 2.1.15629, 2.1.15850, 2.1.15851, 2.1.15852, 2.1.16100, 2.1.16101, 2.1.16102, 2.1.17314, 2.1.17315, 2.1.17417, 2.1.17628, 2.1.17784 (Windows), 2.2.327, 2.2.629 (macOS), 2.2.627 (Windows), 2.2.743 (Windows), 2.2.911 (Windows), 2.2.1164 (Windows), 2.2.1259 (Windows), 2.2.1432 (macOS), 2.2.1431 (Windows), 2.2.1768 (Windows), 2.2.2040 (macOS - 10.9 only), 2.2.2311 (Windows), 2.2.2313 (Linux), 2.2.2530 (Mac), 2.2.2806 (Windows), 2.2.3201 (Windows), 2.2.3202 (Mac), 2.2.3965 (Windows), 2.2.5519 (Windows), 2.3.136 (Windows), 2.3.136 (New Windows App), 2.3.173 (New Windows App), 2.3.173 (Windows), 2.3.228 (Windows), 2.3.228 (New Windows App), 2.3.240 (New Windows App), 2.3.240 (Mac), 2.3.240 (Windows), 2.3.280 (Windows), 2.3.280 (New Windows App)
    • None
    • None
    • Windows 10
    • Community Consensus
    • 682547

      Mod Notice

      This issue might or might not be caused by incompatible software, please try whether removing any potential incompatible software fixes the issue.

      If you have this issue, please check whether you have installed any incompatible software installed on your computer. If there is, uninstall it. If there isn't, please contact 💬 Community Support. Please don't post comments here if you don't have any new insights to share, this is not a support forum.

      Please check MCL-5546 for detailed instructions on how to properly uninstall incompatible software.

      My launcher seems to be running in offline mode although i have internet connection.

      I tried to reconnect using the button on the top left corner next to the "No Connection" but it stays the same

        1. vir_launcher_log.txt
          386 kB
        2. ss005 - Windows Defender Firewall with Advanced Security.jpg
          ss005 - Windows Defender Firewall with Advanced Security.jpg
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        3. ss004 - CurrPorts.jpg
          ss004 - CurrPorts.jpg
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        4. ss003 - CurrPorts.jpg
          ss003 - CurrPorts.jpg
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        5. ss002 - CurrPorts.jpg
          ss002 - CurrPorts.jpg
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        6. ss001 - Minecraft Launcher.jpg
          ss001 - Minecraft Launcher.jpg
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        7. ss001 - CurrPorts.jpg
          ss001 - CurrPorts.jpg
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        8. Source of Fix.png
          Source of Fix.png
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        9. Screenshot 2021-01-25 074242.png
          Screenshot 2021-01-25 074242.png
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        17. Screenshot_2.png
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        18. PROBLEM.PNG
          PROBLEM.PNG
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        19. mc connection issue.png
          mc connection issue.png
          688 kB
        20. launcher.png
          launcher.png
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        21. launcher_log-9.txt
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        22. launcher_log-8.txt
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        23. launcher_log-7.txt
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        24. launcher_log-6.txt
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        25. launcher_log-5.txt
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        26. launcher_log-4.txt
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        27. launcher_log-3.txt
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        28. launcher_log-2.txt
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        29. launcher_log-15.txt
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        30. launcher_log-14.txt
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        31. launcher_log-13.txt
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        32. launcher_log-12.txt
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        33. launcher_log-11.txt
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        34. launcher_log-10.txt
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        35. launcher_log-1.txt
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        36. launcher_log (joshdtate).txt
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        37. Launcher_log.txt
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        38. launcher_log.txt
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        39. launcher_log.txt
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        40. launcher_log.txt
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        41. launcher_log.txt
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        42. launcher_log.txt
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        43. launcher_log.txt
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        44. launcher_log.txt
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        45. launcher_cef_log.txt
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        46. image-2022-06-26-12-51-48-263.png
          image-2022-06-26-12-51-48-263.png
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        47. image-2022-06-26-12-48-27-473.png
          image-2022-06-26-12-48-27-473.png
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        48. Account_Selection_Screen.png
          Account_Selection_Screen.png
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        49. Account_image_at_top_left.png
          Account_image_at_top_left.png
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        50. 6.PNG
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        54. 2020-07-14 (1).png
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        56. 1.PNG
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            Unassigned Unassigned
            FlipCats Benedicto B
            Votes:
            57 Vote for this issue
            Watchers:
            42 Start watching this issue

              Created:
              Updated:
              Resolved:
              CHK: