Uploaded image for project: 'Minecraft Launcher'
  1. Minecraft Launcher
  2. MCL-11510

Launcher is in offline mode even though computer is connected to the internet

XMLWordPrintable

    • Icon: Bug Bug
    • Resolution: Fixed
    • 2.3.280 (Windows), 2.3.280 (New Windows App), 2.3.280 (Mac), 2.3.280 (Linux)
    • 2.1.5815-2.1.5819, 2.1.5963-2.1.5969 (Stable), 1.6.93 (legacy), 2.1.15167, 2.1.15168, 2.1.15629, 2.1.15850, 2.1.15851, 2.1.15852, 2.1.16100, 2.1.16101, 2.1.16102, 2.1.17314, 2.1.17315, 2.1.17417, 2.1.17628, 2.1.17784 (Windows), 2.2.327, 2.2.629 (macOS), 2.2.627 (Windows), 2.2.743 (Windows), 2.2.911 (Windows), 2.2.1164 (Windows), 2.2.1259 (Windows), 2.2.1432 (macOS), 2.2.1431 (Windows), 2.2.1768 (Windows), 2.2.2040 (macOS - 10.9 only), 2.2.2311 (Windows), 2.2.2313 (Linux), 2.2.2530 (Mac), 2.2.2806 (Windows), 2.2.3201 (Windows), 2.2.3202 (Mac), 2.2.3965 (Windows), 2.2.5519 (Windows), 2.3.136 (Windows), 2.3.136 (New Windows App), 2.3.173 (New Windows App), 2.3.173 (Windows), 2.3.228 (Windows), 2.3.228 (New Windows App), 2.3.240 (New Windows App), 2.3.240 (Mac), 2.3.240 (Windows), 2.3.280 (Windows), 2.3.280 (New Windows App)
    • None
    • None
    • Windows 10
    • Community Consensus
    • 682547

      Mod Notice

      This issue might or might not be caused by incompatible software, please try whether removing any potential incompatible software fixes the issue.

      If you have this issue, please check whether you have installed any incompatible software installed on your computer. If there is, uninstall it. If there isn't, please contact 💬 Community Support. Please don't post comments here if you don't have any new insights to share, this is not a support forum.

      Please check MCL-5546 for detailed instructions on how to properly uninstall incompatible software.

      My launcher seems to be running in offline mode although i have internet connection.

      I tried to reconnect using the button on the top left corner next to the "No Connection" but it stays the same

        1. 2.PNG
          2.PNG
          780 kB
        2. 6.PNG
          6.PNG
          36 kB
        3. image-2022-06-26-12-48-27-473.png
          image-2022-06-26-12-48-27-473.png
          145 kB
        4. image-2022-06-26-12-51-48-263.png
          image-2022-06-26-12-51-48-263.png
          195 kB
        5. launcher_cef_log.txt
          0.6 kB
        6. launcher_log.txt
          47 kB
        7. launcher_log.txt
          36 kB
        8. launcher_log.txt
          22 kB
        9. launcher_log.txt
          12 kB
        10. launcher_log.txt
          11 kB
        11. launcher_log.txt
          1.97 MB
        12. launcher_log.txt
          11 kB
        13. Launcher_log.txt
          108 kB
        14. launcher_log (joshdtate).txt
          125 kB
        15. launcher_log-1.txt
          9 kB
        16. launcher_log-10.txt
          72 kB
        17. launcher_log-11.txt
          72 kB
        18. launcher_log-12.txt
          386 kB
        19. launcher_log-13.txt
          108 kB
        20. launcher_log-14.txt
          108 kB
        21. launcher_log-15.txt
          86 kB
        22. launcher_log-2.txt
          9 kB
        23. launcher_log-3.txt
          70 kB
        24. launcher_log-4.txt
          70 kB
        25. launcher_log-5.txt
          87 kB
        26. launcher_log-6.txt
          71 kB
        27. launcher_log-7.txt
          80 kB
        28. launcher_log-8.txt
          69 kB
        29. launcher_log-9.txt
          38 kB
        30. Screenshot_2.png
          Screenshot_2.png
          3 kB
        31. Screenshot_3.png
          Screenshot_3.png
          28 kB
        32. Screenshot_4.png
          Screenshot_4.png
          5 kB
        33. Screenshot_5.png
          Screenshot_5.png
          3 kB
        34. Screenshot_6.png
          Screenshot_6.png
          38 kB
        35. Screenshot_7.png
          Screenshot_7.png
          7 kB
        36. Screenshot (7).png
          Screenshot (7).png
          962 kB
        37. Source of Fix.png
          Source of Fix.png
          5 kB
        38. ss001 - CurrPorts.jpg
          ss001 - CurrPorts.jpg
          233 kB
        39. ss002 - CurrPorts.jpg
          ss002 - CurrPorts.jpg
          236 kB
        40. ss003 - CurrPorts.jpg
          ss003 - CurrPorts.jpg
          156 kB
        41. ss004 - CurrPorts.jpg
          ss004 - CurrPorts.jpg
          223 kB
        42. ss005 - Windows Defender Firewall with Advanced Security.jpg
          ss005 - Windows Defender Firewall with Advanced Security.jpg
          212 kB
        43. vir_launcher_log.txt
          386 kB

            Unassigned Unassigned
            FlipCats Benedicto B
            Votes:
            57 Vote for this issue
            Watchers:
            42 Start watching this issue

              Created:
              Updated:
              Resolved:
              CHK: