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  1. Minecraft Launcher
  2. MCL-11142

When I open my Minecraft launcher, it says "Failed to load URL mojang://launcher/index.html with error ERR_FAILED (-2)."

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    • Icon: Bug Bug
    • Resolution: Incomplete
    • None
    • 2.1.5236-2.1.5239, 2.1.13086, 2.1.13827, 2.1.13829, 2.1.17784 (Windows), 2.2.911 (Windows)
    • Minecraft Launcher
    • None
    • MacBook Air (11-inch, Early 2015),
      11.6-inch (1366 x 768) display,
      Intel HD Graphics 6000 1536 MB graphics,
      1.6 GHz Intel Core i5 of memory,
      4 GB 1600 MHz DDR3.
    • Community Consensus

      Minecraft never had a problem for the 8 months I've had it until now. I was saying goodbye to my friends and left my computer (with its screen on) in my room. This isn't your problem, but for some reason, my computer restarts if I goes AFK for too long and restarts without warning. When I came back to my restarted computer, I thought "Ugh, another restart. Guess I'll have to relaunch Minecraft." (Minecraft was open when my computer restarted.) So I logged back into my computer and opened Minecraft's launcher. (My computer was still opening my tabs on Google Chrome and was still laggy from all that.) A bar showed up saying "Updating launcher bootstrap," and I thought "Huh, Minecraft 1.14.3 came out. Cool." I waited about five minutes and the bar opened up something that said "Minecraft Launcher was unable to open" or something like that, so I pressed the Okay button and tried again, and again, and with a new message, it said "Failed to load URL mojang://launcher/index.html with error ERR_FAILED (-2)" I then was like "Well crap, I guess I'll need to restart my computer again." So I did, and still happened. I tried uninstalling and reinstalling it with failure to come and now I'm here, clueless of how to assert this situation, so I am now handing it off to the programmers. Please fix this issue I need to play this game daily. 

      Sincerely,

      GameCrusher218

        1. launcher_log.txt
          4 kB
        2. Screen Shot 2019-06-24 at 1.23.09 PM.png
          Screen Shot 2019-06-24 at 1.23.09 PM.png
          37 kB
        3. Screen Shot 2019-07-22 at 18.03.34.png
          Screen Shot 2019-07-22 at 18.03.34.png
          263 kB

            Unassigned Unassigned
            GameCrusher218 Davey Nearman
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              Created:
              Updated:
              Resolved:
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