Hi there,

I have been playing Minecraft Dungeons for several months now and since the update on the 5th of May 2021 (1.8.8.0) for the Windows 10 platform I have lost all my progress and I keep on seeing this pop-up box saying that it is unable to verify game ownership and this is a big problem for me. It has happened to many players on Reddit as well as I searched it online. Please can you fix it. I have attached a photo of the pop-up and I have also checked that Xbox Live know that I have still unlocked the achievements and the Microsoft Store has Minecraft Dungeons and the all DLCS I have bought are also in the Owned Section of My Library. I have checked for updates on the laptop and there aren't any. Please help me. 

Luke,