This is my Stream link to show the progress I had made.

https://www.twitch.tv/videos/639286087 go to the end of the stream and you'll see I was level 69 and power 89. I go to turn my computer again and then I see my character was no longer existing. 

Screenshot of Current Hero Showing

https://gyazo.com/620797750fd456b243f20dc6bb024439

Screenshot of Achievements Earned on SaltyTaquito

https://gyazo.com/4f6d971a3b592a578b025ead627128f8

Also, here's the code it said it sent back to you (I don't know if this helps)

LoginId:4e821a804e9ef0893ac0adaefbc7d3d6
EpicAccountId:

Unhandled exception

libcef
libcef
libcef
libcef
libcef
libcef
libcef
libcef
libcef
libcef
Dungeons

Showing all this proof should show that I indeed had that hero and it was deleted. Please give me my Hero back, I grinded the game a lot for this and all to be taken away makes no sense