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  1. Minecraft Dungeons
  2. MCD-2784

Windows 10 - Loss of sound once reaching the Menus

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • None
    • 1.1.1.0
    • None
    • Unconfirmed

      Hello - thanks for reviewing this issue.  I do see others similar but will try to provide more info.

      To repro (for me):

      • Load up Minecraft Dungeons via the Xbox Game Pass on PC (Beta)
      • Once through the developer/logo intros (including the very loud Mojang one), proceed to the Main Menu
      • At Main Menu, notice that there is no sound (music, SFX, VO, etc...).  This continues if you move into the game.   
      • I've reproduced this on every instance of loading up the game (including checking if wireless Xbox controller connected was an issue
      • I've never had Minecraft installed on this computer (if for some weird reason that was an issue)

       

      Some info about software/hardware:

      • Direct X version: 12
      • Windows updates current? Yes
      • Video Card: NVIDIA GeForce RTX 2060 Super
      • Sound: Using Raxer Kraken headset
      • CPU: Intel i7-6700K

      I've tried several other games on GamePass and the audio is fine. Only Dungeons is impacted.

       

      Any help is greatly appreciated.

            Zulhabin Ian Ritchie
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              Created:
              Updated:
              Resolved: