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  1. Minecraft: Java Edition
  2. MC-75299

Minecraft does not open after I downloaded it.

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • None
    • Minecraft 1.8
    • None
    • Put your operating system (Windows 7, Windows XP, OSX) and Java version if you know it here
    • Unconfirmed

      A fatal error has been detected by the Java Runtime Environment:
      #

      1. EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x27553e88, pid=3436, tid=3212
        #
      2. JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18)
      3. Java VM: Java HotSpot(TM) Client VM (25.25-b02 mixed mode windows-x86 )
      4. Problematic frame:
      5. C [ig4dev32.dll+0x3e88]
        #
      6. Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
        #
      7. If you would like to submit a bug report, please visit:
      8. http://bugreport.sun.com/bugreport/crash.jsp
      9. The crash happened outside the Java Virtual Machine in native code.
      10. See problematic frame for where to report the bug.

      What I expected to happen was...:
      After the game downloaded i expected it to open and be able to play

      What actually happened was...:
      it closed and gave me the above error

      Steps to Reproduce:
      1. Put a step by step guide on how to trigger the bug here
      2. ...download the game
      3... open the game by pressing the play button
      3. ...

        1. hs_err_pid1640.log
          23 kB
        2. hs_err_pid2712.log
          23 kB
        3. hs_err_pid3436.log
          23 kB
        4. hs_err_pid3808.log
          23 kB
        5. hs_err_pid3868.log
          23 kB
        6. hs_err_pid4012.log
          23 kB
        7. hs_err_pid4064.log
          23 kB

            Unassigned Unassigned
            gunther15 stephen
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              Created:
              Updated:
              Resolved: