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  1. Minecraft: Java Edition
  2. MC-72476

Cannot download Minecraft on laptop

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    • Icon: Bug Bug
    • Resolution: Invalid
    • None
    • Minecraft 1.8
    • None
    • Unconfirmed

      After I have clicked 'download' and then press the 'play' button, this is what happens

      15:05:59] [Client thread/INFO]: Setting user: DOCTORWHOSAM1
      [15:05:59] [Client thread/INFO]: (Session ID is token:ff917345269b4af0ae7e262d65e2f15b:15be14f7f68f413f830af3e8db470d02)
      [15:06:01] [Client thread/INFO]: LWJGL Version: 2.9.1
      #

      1. A fatal error has been detected by the Java Runtime Environment:
        #
      2. EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000006f9bf5bf, pid=5772, tid=1784
        #
      3. JRE version: Java(TM) SE Runtime Environment (7.0_67-b01) (build 1.7.0_67-b01)
      4. Java VM: Java HotSpot(TM) 64-Bit Server VM (24.65-b04 mixed mode windows-amd64 compressed oops)
      5. Problematic frame:
      6. C [aticfx64.dll+0x2f5bf]
        #
      7. Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
        #
      8. An error report file with more information is saved as:
      9. C:\Users\Sam\AppData\Roaming\.minecraft\hs_err_pid5772.log
        #
      10. If you would like to submit a bug report, please visit:
      11. http://bugreport.sun.com/bugreport/crash.jsp
      12. The crash happened outside the Java Virtual Machine in native code.
      13. See problematic frame for where to report the bug.
        #

            Unassigned Unassigned
            sarahjacey sarah craddock
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              Created:
              Updated:
              Resolved: