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  1. Minecraft: Java Edition
  2. MC-62009

new download of minecraft crashes at Mojang screen

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    Details

    • Type: Bug
    • Status: Resolved
    • Resolution: Duplicate
    • Affects Version/s: Minecraft 1.7.10
    • Fix Version/s: None
    • Labels:
    • Environment:
      windows vista
    • Confirmation Status:
      Unconfirmed

      Description

      Put the summary of the bug you're having here
      Minecraft crashes at opening screen, just downloaded new version

      What I expected to happen was...:
      the game to load

      What actually happened was...:
      cant get past mojang screen

      Steps to Reproduce:
      1. Hit Play

      [17:29:54 INFO]: Minecraft Launcher 1.4.4 (through bootstrap 5) started on windows...
      [17:29:54 INFO]: Current time is Jul 14, 2014 5:29:54 PM
      [17:29:54 INFO]: System.getProperty('os.name') == 'Windows Vista'
      [17:29:54 INFO]: System.getProperty('os.version') == '6.0'
      [17:29:54 INFO]: System.getProperty('os.arch') == 'x86'
      [17:29:54 INFO]: System.getProperty('java.version') == '1.7.0_60'
      [17:29:54 INFO]: System.getProperty('java.vendor') == 'Oracle Corporation'
      [17:29:54 INFO]: System.getProperty('sun.arch.data.model') == '32'
      [17:29:55 INFO]: JFX has been detected & successfully loaded
      [17:29:55 INFO]: Refreshing local version list...
      [17:29:55 INFO]: Refreshing remote version list...
      [17:29:56 INFO]: Refresh complete.
      [17:29:56 INFO]: Loaded 1 profile(s); selected '1.7.4'
      [17:29:56 INFO]: Refreshing auth...
      [17:29:56 INFO]: Logging in with access token
      [17:30:24 INFO]: Getting syncinfo for selected version
      [17:30:24 INFO]: Queueing library & version downloads
      [17:30:25 INFO]: Download job 'Version & Libraries' started (16 threads, 33 files)
      [17:30:25 INFO]: Attempting to download C:\Users\dawn\AppData\Roaming\.minecraft\libraries\org\lwjgl\lwjgl\lwjgl_util\2.9.1\lwjgl_util-2.9.1.jar for job 'Version & Libraries'... (try 0)
      [17:30:25 INFO]: Attempting to download C:\Users\dawn\AppData\Roaming\.minecraft\libraries\tv\twitch\twitch-external-platform\4.5\twitch-external-platform-4.5-natives-windows-32.jar for job 'Version & Libraries'... (try 0)
      [17:30:25 INFO]: Attempting to download C:\Users\dawn\AppData\Roaming\.minecraft\libraries\java3d\vecmath\1.3.1\vecmath-1.3.1.jar for job 'Version & Libraries'... (try 0)
      [17:30:25 INFO]: Attempting to download C:\Users\dawn\AppData\Roaming\.minecraft\libraries\org\apache\httpcomponents\httpclient\4.3.3\httpclient-4.3.3.jar for job 'Version & Libraries'... (try 0)
      [17:30:25 INFO]: Attempting to download C:\Users\dawn\AppData\Roaming\.minecraft\libraries\org\apache\logging\log4j\log4j-api\2.0-beta9\log4j-api-2.0-beta9.jar for job 'Version & Libraries'... (try 0)
      [17:30:25 INFO]: Attempting to download C:\Users\dawn\AppData\Roaming\.minecraft\libraries\org\lwjgl\lwjgl\lwjgl-platform\2.9.1\lwjgl-platform-2.9.1-natives-windows.jar for job 'Version & Libraries'... (try 0)
      [17:30:25 INFO]: Attempting to download C:\Users\dawn\AppData\Roaming\.minecraft\libraries\com\paulscode\soundsystem\20120107\soundsystem-20120107.jar for job 'Version & Libraries'... (try 0)
      [17:30:25 INFO]: Attempting to download C:\Users\dawn\AppData\Roaming\.minecraft\libraries\commons-logging\commons-logging\1.1.3\commons-logging-1.1.3.jar for job 'Version & Libraries'... (try 0)
      [17:30:25 INFO]: Attempting to download C:\Users\dawn\AppData\Roaming\.minecraft\libraries\net\sf\jopt-simple\jopt-simple\4.5\jopt-simple-4.5.jar for job 'Version & Libraries'... (try 0)
      [17:30:25 INFO]: Attempting to download C:\Users\dawn\AppData\Roaming\.minecraft\libraries\com\google\guava\guava\15.0\guava-15.0.jar for job 'Version & Libraries'... (try 0)
      [17:30:25 INFO]: Attempting to download C:\Users\dawn\AppData\Roaming\.minecraft\libraries\org\apache\httpcomponents\httpcore\4.3.2\httpcore-4.3.2.jar for job 'Version & Libraries'... (try 0)
      [17:30:25 INFO]: Attempting to download C:\Users\dawn\AppData\Roaming\.minecraft\libraries\com\paulscode\codecwav\20101023\codecwav-20101023.jar for job 'Version & Libraries'... (try 0)
      [17:30:25 INFO]: Attempting to download C:\Users\dawn\AppData\Roaming\.minecraft\libraries\org\lwjgl\lwjgl\lwjgl\2.9.1\lwjgl-2.9.1.jar for job 'Version & Libraries'... (try 0)
      [17:30:25 INFO]: Attempting to download C:\Users\dawn\AppData\Roaming\.minecraft\libraries\org\apache\logging\log4j\log4j-core\2.0-beta9\log4j-core-2.0-beta9.jar for job 'Version & Libraries'... [17:30:26 INFO]: Attempting to download C:\Users\dawn\AppData\Roaming\.minecraft\libraries\net\java\jinput\jinput-platform\2.0.5\jinput-platform-2.0.5-natives-windows.jar for job 'Version & Libraries'... (try 0)
      [17:30:26 INFO]: Finished downloading C:\Users\dawn\AppData\Roaming\.minecraft\libraries\org\apache\httpcomponents\httpclient\4.3.3\httpclient-4.3.3.jar for job 'Version & Libraries': Local file matches local checksum, using that
      [17:30:26 INFO]: Finished downloading C:\Users\dawn\AppData\Roaming\.minecraft\libraries\org\lwjgl\lwjgl\lwjgl-platform\2.9.1\lwjgl-platform-2.9.1-natives-windows.jar for job 'Version & Libraries': Local file matches local checksum, using that
      [17:30:26 INFO]: Finished downloading C:\Users\dawn\AppData\Roaming\.minecraft\libraries\org\apache\httpcomponents\httpcore\4.3.2\httpcore-4.3.2.jar for job 'Version & Libraries': Local file matches local checksum, using that
      [17:30:26 INFO]: Attempting to download C:\Users\dawn\AppData\Roaming\.minecraft\libraries\org\apache\commons\commons-compress\1.8.1\commons-compress-1.8.1.jar for job 'Version & Libraries'... (try 0)
      [17:30:26 INFO]: Attempting to download C:\Users\dawn\AppData\Roaming\.minecraft\libraries\org\apache\commons\commons-lang3\3.1\commons-lang3-3.1.jar for job 'Version & Libraries'... (try 0)
      [17:30:26 INFO]: Finished downloading C:\Users\dawn\AppData\Roaming\.minecraft\libraries\commons-logging\commons-logging\1.1.3\commons-logging-1.1.3.jar for job 'Version & Libraries': Local file matches local checksum, using that
      [17:30:26 INFO]: Attempting to download C:\Users\dawn\AppData\Roaming\.minecraft\libraries\net\java\jinput\jinput\2.0.5\jinput-2.0.5.jar for job 'Version & Libraries'... (try 0)
      [17:30:26 INFO]: Attempting to download C:\Users\dawn\AppData\Roaming\.minecraft\libraries\com\mojang\authlib\1.5.16\authlib-1.5.16.jar for job 'Version & Libraries'... (try 0)
      [17:30:26 INFO]: Finished downloading C:\Users\dawn\AppData\Roaming\.minecraft\libraries\net\java\jinput\jinput\2.0.5\jinput-2.0.5.jar for job 'Version & Libraries': Local file matches local checksum, using that
      [17:30:26 INFO]: Attempting to download C:\Users\dawn\AppData\Roaming\.minecraft\libraries\com\mojang\realms\1.3.1\realms-1.3.1.jar for job 'Version & Libraries'... (try 0)
      [17:30:26 INFO]: Finished downloading C:\Users\dawn\AppData\Roaming\.minecraft\libraries\org\lwjgl\lwjgl\lwjgl_util\2.9.1\lwjgl_util-2.9.1.jar for job 'Version & Libraries': Local file matches local checksum, using that
      [17:30:26 INFO]: Attempting to download C:\Users\dawn\AppData\Roaming\.minecraft\libraries\tv\twitch\twitch-platform\5.16\twitch-platform-5.16-natives-windows-32.jar for job 'Version & Libraries'... (try 0)
      [17:30:26 INFO]: Finished downloading C:\Users\dawn\AppData\Roaming\.minecraft\libraries\org\apache\commons\commons-lang3\3.1\commons-lang3-3.1.jar for job 'Version & Libraries': Local file matches local checksum, using that
      C:\Users\dawn\AppData\Roaming\.minecraft\libraries\tv\twitch\twitch\5.16\twitch-5.16.jar for job 'Version & Libraries': Local file matches local checksum, using that
      [17:30:26 INFO]: Attempting to download C:\Users\dawn\AppData\Roaming\.minecraft\libraries\commons-codec\commons-codec\1.9\commons-codec-1.9.jar for job 'Version & Libraries'... (try 0)
      [17:30:26 INFO]: Finished downloading C:\Users\dawn\AppData\Roaming\.minecraft\libraries\org\apache\logging\log4j\log4j-core\2.0-beta9\log4j-core-2.0-beta9.jar for job 'Version & Libraries': Local file matches local checksum, using that
      [17:30:26 INFO]: Attempting to download C:\Users\dawn\AppData\Roaming\.minecraft\libraries\net\java\jutils\jutils\1.0.0\jutils-1.0.0.jar for job 'Version & Libraries'... (try 0)
      [17:30:26 INFO]: Finished downloading C:\Users\dawn\AppData\Roaming\.minecraft\libraries\net\java\jutils\jutils\1.0.0\jutils-1.0.0.jar for job 'Version & Libraries': Local file matches local checksum, using that
      [17:30:26 INFO]: Attempting to download C:\Users\dawn\AppData\Roaming\.minecraft\libraries\commons-io\commons-io\2.4\commons-io-2.4.jar for job 'Version & Libraries'... (try 0)
      [17:30:26 INFO]: Finished downloading C:\Users\dawn\AppData\Roaming\.minecraft\libraries\commons-io\commons-io\2.4\commons-io-2.4.jar for job 'Version & Libraries': Local file matches local checksum, using that
      [17:30:26 INFO]: Attempting to download C:\Users\dawn\AppData\Roaming\.minecraft\libraries\com\ibm\icu\icu4j-core-mojang\51.2\icu4j-core-mojang-51.2.jar for job 'Version & Libraries'... (try 0)
      [17:30:26 INFO]: Finished downloading C:\Users\dawn\AppData\Roaming\.minecraft\libraries\net\sf\trove4j\trove4j\3.0.3\trove4j-3.0.3.jar for job 'Version & Libraries': Local file matches local checksum, using that
      [17:30:26 INFO]: Attempting to download C:\Users\dawn\AppData\Roaming\.minecraft\libraries\com\google\code\gson\gson\2.2.4\gson-2.2.4.jar for job 'Version & Libraries'... (try 0)
      [17:30:26 INFO]: Finished downloading C:\Users\dawn\AppData\Roaming\.minecraft\libraries\com\google\code\gson\gson\2.2.4\gson-2.2.4.jar for job 'Version & Libraries': Local file matches local checksum, using that
      [17:30:26 INFO]: Attempting to download C:\Users\dawn\AppData\Roaming\.minecraft\versions\1.7.10\1.7.10.jar for job 'Version & Libraries'... (try 0)
      [17:30:26 INFO]: Finished downloading C:\Users\dawn\AppData\Roaming\.minecraft\libraries\net\java\jinput\jinput-platform\2.0.5\jinput-platform-2.0.5-natives-windows.jar for job 'Version & Libraries': Local file matches local checksum, using that
      [17:30:26 INFO]: Finished downloading C:\Users\dawn\AppData\Roaming\.minecraft\libraries\io\netty\netty-all\4.0.10.Final\netty-all-4.0.10.Final.jar for job 'Version & Libraries': Local file matches local checksum, using that
      [17:30:26 INFO]: Finished downloading C:\Users\dawn\AppData\Roaming\.minecraft\libraries\com\paulscode\librarylwjglopenal\20100824\librarylwjglopenal-20100824.jar for job 'Version & Libraries': Local file matches local checksum, using that
      [17:30:26 INFO]: Finished downloading C:\Users\dawn\AppData\Roaming\.minecraft\libraries\tv\twitch\twitch-external-platform\4.5\twitch-external-platform-4.5-natives-windows-32.jar for job 'Version & Libraries': Local file matches local checksum, using that
      [17:30:26 INFO]: Finished downloading C:\Users\dawn\AppData\Roaming\.minecraft\libraries\com\google\guava\guava\15.0\guava-15.0.jar for job 'Version & Libraries': Local file matches local checksum, using that
      [17:30:26 INFO]: Finished downloading C:\Users\dawn\AppData\Roaming\.minecraft\libraries\net\sf\jopt-simple\jopt-simple\4.5\jopt-simple-4.5.jar for job 'Version & Libraries': Local file matches local checksum, using that
      [17:30:26 INFO]: Finished downloading C:\Users\dawn\AppData\Roaming\.minecraft\libraries\com\paulscode\soundsystem\20120107\soundsystem-20120107.jar for job 'Version & Libraries': Local file matches local checksum, using that
      [17:30:26 INFO]: Finished downloading C:\Users\dawn\AppData\Roaming\.minecraft\libraries\com\paulscode\codecwav\20101023\codecwav-20101023.jar for job 'Version & Libraries': Local file matches local checksum, using that
      [17:30:26 INFO]: Finished downloading C:\Users\dawn\AppData\Roaming\.minecraft\libraries\org\apache\logging\log4j\log4j-api\2.0-beta9\log4j-api-2.0-beta9.jar for job 'Version & Libraries': Local file matches local checksum, using that
      [17:30:26 INFO]: Finished downloading C:\Users\dawn\AppData\Roaming\.minecraft\libraries\java3d\vecmath\1.3.1\vecmath-1.3.1.jar for job 'Version & Libraries': Local file matches local checksum, using that
      [17:30:26 INFO]: Finished downloading C:\Users\dawn\AppData\Roaming\.minecraft\libraries\com\ibm\icu\icu4j-core-mojang\51.2\icu4j-core-mojang-51.2.jar for job 'Version & Libraries': Local file matches local checksum, using that
      [17:30:27 INFO]: Finished downloading C:\Users\dawn\AppData\Roaming\.minecraft\libraries\com\mojang\authlib\1.5.16\authlib-1.5.16.jar for job 'Version & Libraries': Local file matches local checksum, using that
      [17:30:27 INFO]: Finished downloading C:\Users\dawn\AppData\Roaming\.minecraft\libraries\commons-codec\commons-codec\1.9\commons-codec-1.9.jar for job 'Version & Libraries': Local file matches local checksum, using that
      [17:30:27 INFO]: Finished downloading C:\Users\dawn\AppData\Roaming\.minecraft\libraries\org\apache\commons\commons-compress\1.8.1\commons-compress-1.8.1.jar for job 'Version & Libraries': Local file matches local checksum, using that
      [17:30:27 INFO]: Finished downloading C:\Users\dawn\AppData\Roaming\.minecraft\libraries\com\mojang\realms\1.3.1\realms-1.3.1.jar for job 'Version & Libraries': Local file matches local checksum, using that
      [17:30:28 INFO]: Finished downloading C:\Users\dawn\AppData\Roaming\.minecraft\versions\1.7.10\1.7.10.jar for job 'Version & Libraries': Used own copy as it matched etag
      [17:30:28 INFO]: Job 'Version & Libraries' finished successfully (took 0:00:03.183)
      [17:30:28 INFO]: Launching game
      [17:30:28 INFO]: Unpacking natives to C:\Users\dawn\AppData\Roaming\.minecraft\versions\1.7.10\1.7.10-natives-1712642978157
      [17:30:29 INFO]: Launching in C:\Users\dawn\AppData\Roaming\.minecraft
      [17:30:29 INFO]: Half command: c:\Program Files\Java\jre7\bin\javaw.exe -XX:HeapDumpPath=MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.exe.heapdump -Xmx512M -Djava.library.path=C:\Users\dawn\AppData\Roaming\.minecraft\versions\1.7.10\1.7.10-natives-1712642978157 -cp C:\Users\dawn\AppData\Roaming\.minecraft\libraries\com\mojang\realms\1.3.1\realms-1.3.1.jar;C:\Users\dawn\AppData\Roaming\.minecraft\libraries\org\apache\commons\commons-compress\1.8.1\commons-compress-1.8.1.jar;C:\Users\dawn\AppData\Roaming\.minecraft\libraries\org\apache\httpcomponents\httpclient\4.3.3\httpclient-4.3.3.jar;C:\Users\dawn\AppData\Roaming\.minecraft\libraries\commons-logging\commons-logging\1.1.3\commons-logging-1.1.3.jar;C:\Users\dawn\AppData\Roaming\.minecraft\libraries\org\apache\httpcomponents\httpcore\4.3.2\httpcore-4.3.2.jar;C:\Users\dawn\AppData\Roaming\.minecraft\libraries\java3d\vecmath\1.3.1\vecmath-1.3.1.jar;C:\Users\dawn\AppData\Roaming\.minecraft\libraries\net\sf\trove4j\trove4j\3.0.3\trove4j-3.0.3.jar;C:\Users\dawn\AppData\Roaming\.minecraft\libraries\com\ibm\icu\icu4j-core-mojang\51.2\icu4j-core-mojang-51.2.jar;C:\Users\dawn\AppData\Roaming\.minecraft\libraries\net\sf\jopt-simple\jopt-simple\4.5\jopt-simple-4.5.jar;C:\Users\dawn\AppData\Roaming\.minecraft\libraries\com\paulscode\codecjorbis\20101023\codecjorbis-20101023.jar;C:\Users\dawn\AppData\Roaming\.minecraft\libraries\com\paulscode\codecwav\20101023\codecwav-15.0.jar;C:\Users\dawn\AppData\Roaming\.minecraft\libraries\org\apache\commons\commons-lang3\3.1\commons-lang3-3.1.jar;C:\Users\dawn\AppData\Roaming\.minecraft\libraries\commons-io\commons-io\2.4\commons-io-2.4.jar;C:\Users\dawn\AppData\Roaming\.minecraft\libraries\commons-codec\commons-codec\1.9\commons-codec-1.9.jar;C:\Users\dawn\AppData\Roaming\.minecraft\libraries\net\java\jinput\jinput\2.0.5\jinput-2.0.5.jar;C:\Users\dawn\AppData\Roaming\.minecraft\libraries\net\java\jutils\jutils\1.0.0\jutils-1.0.0.jar;C:\Users\dawn\AppData\Roaming\.minecraft\libraries\com\google\code\gson\gson\2.2.4\gson-2.2.4.jar;C:\Users\dawn\AppData\Roaming\.minecraft\libraries\com\mojang\authlib\1.5.16\authlib-1.5.16.jar;C:\Users\dawn\AppData\Roaming\.minecraft\libraries\org\apache\logging\log4j\log4j-api\2.0-beta9\log4j-api-2.0-beta9.jar;C:\Users\dawn\AppData\Roaming\.minecraft\libraries\org\apache\logging\log4j\log4j-core\2.0-beta9\log4j-core-2.0-beta9.jar;C:\Users\dawn\AppData\Roaming\.minecraft\libraries\org\lwjgl\lwjgl[17:30:29 INFO]: Looking for old natives & assets to clean up...
      [17:30:35 INFO]: Client> [17:30:35] [main/INFO]: Setting user: JCMohr
      [17:30:35 INFO]: Client> [17:30:35] [main/INFO]: (Session ID is token:2839ae8c08ef4dd8b185b81b7d268728:9ae8a54cac904cd4a4ea2b5c1b688412)
      [17:30:36 INFO]: Client> [17:30:36] [Client thread/INFO]: LWJGL Version: 2.9.1
      [17:30:39 INFO]: Client> [17:30:39] [Client thread/INFO]: Reloading [17:30:42 INFO]: Client> [17:30:42] [Client thread/INFO]: Created: 512x256 textures/blocks-atlas
      [17:30:43 INFO]: Client> [17:30:43] [Client thread/INFO]: Created: 256x256 textures/items-atlas
      [17:30:43 INFO]: Client> #
      [17:30:43 INFO]: Client> # A fatal error has been detected by the Java Runtime Environment:
      [17:30:43 INFO]: Client> #
      [17:30:43 INFO]: Client> # EXCEPTION_ACCESS_VIOLATION [17:30:43 INFO]: Client> # Problematic frame:
      [17:30:43 INFO]: Client> # C [ig4dev32.dll+0x3ed8]
      [17:30:43 INFO]: Client> #
      [17:30:43 INFO]: Client> # Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
      [17:30:43 INFO]: Client> #
      [17:30:43 INFO]: Client> # An error report file with more information is saved as:
      [17:30:43 INFO]: Client> # C:\Users\dawn\AppData\Roaming\.minecraft\hs_err_pid3324.log
      [17:30:43 INFO]: Client> #
      [17:30:43 INFO]: Client> # If you would like to submit a bug report, please visit:
      [17:30:43 INFO]: Client> # http://bugreport.sun.com/bugreport/crash.jsp
      [17:30:43 INFO]: Client> # The crash happened outside the Java Virtual Machine in native code.
      [17:30:43 INFO]: Client> # See problematic frame for where to report the bug.
      [17:30:43 INFO]: Client> #
      [17:30:43 INFO]: Client> AL lib: (EE) alc_cleanup: 1 device not closed
      [17:30:43 ERROR]: Game ended with bad state (exit code 1)
      [17:30:43 INFO]: Ignoring visibility rule and showing launcher due to a game crash
      [17:30:43 INFO]: Deleting C:\Users\dawn\AppData\Roaming\.minecraft\versions\1.7.10\1.7.10-natives-1712642978157
      [17:30:43 WARN]: Couldn't delete C:\Users\dawn\AppData\Roaming\.minecraft\versions\1.7.10\1.7.10-natives-1712642978157 - scheduling for deletion upon exit

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              Assignee:
              Unassigned Unassigned
              Reporter:
              txdawnie@aol.com dawn mohrbacher
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                Created:
                Updated:
                Resolved: