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  1. Minecraft: Java Edition
  2. MC-53274

i am trying to play, but when the mojang picture comes up, it crashes. I've used the fix this problem button but it continues not to work so i dont know what to do.

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    • Icon: Bug Bug
    • Resolution: Incomplete
    • None
    • Minecraft 1.7.5
    • None
    • OS: Windows 8 (ver 6.2, arch x86)
      Java: 1.7.0_45 (by Oracle Corporation)
      Launcher: Minecraft Launcher 1.3.11 (bootstrap 5)
      Minecraft: 1.7.5 (updated Wed Apr 02 06:00:00 EDT 2014)
    • Unconfirmed

      ------------------
      System Information
      ------------------
      Time of this report: 4/21/2014, 15:58:50
             Machine name: ZACH
         Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.130531-1504)
                 Language: English (Regional Setting: English)
      System Manufacturer: Acer
             System Model: Aspire V5-552P
                     BIOS: V2.02
                Processor: AMD A10-5757M APU with Radeon(tm) HD Graphics   (4 CPUs), ~2.5GHz
                   Memory: 6144MB RAM
      Available OS Memory: 5578MB RAM
                Page File: 2776MB used, 3697MB available
              Windows Dir: C:\Windows
          DirectX Version: DirectX 11
      DX Setup Parameters: Not found
         User DPI Setting: Using System DPI
       System DPI Setting: 96 DPI (100 percent)
          DWM DPI Scaling: Disabled
           DxDiag Version: 6.02.9200.16384 64bit Unicode
      
      ------------
      DxDiag Notes
      ------------
            Display Tab 1: No problems found.
              Sound Tab 1: No problems found.
                Input Tab: No problems found.
      
      --------------------
      DirectX Debug Levels
      --------------------
      Direct3D:    0/4 (retail)
      DirectDraw:  0/4 (retail)
      DirectInput: 0/5 (retail)
      DirectMusic: 0/5 (retail)
      DirectPlay:  0/9 (retail)
      DirectSound: 0/5 (retail)
      DirectShow:  0/6 (retail)
      
      ---------------
      Display Devices
      ---------------
                Card name: AMD Radeon HD 8650G
             Manufacturer: Advanced Micro Devices, Inc.
                Chip type: AMD Radeon HD 8650G (0x990B)
                 DAC type: Internal DAC(400MHz)
              Device Type: Full Device
               Device Key: Enum\PCI\VEN_1002&DEV_990B&SUBSYS_080E1025&REV_00
           Display Memory: 3033 MB
         Dedicated Memory: 500 MB
            Shared Memory: 2533 MB
             Current Mode: 1366 x 768 (32 bit) (75Hz)
             Monitor Name: Generic PnP Monitor
            Monitor Model: unknown
               Monitor Id: AUO31EC
              Native Mode: 1366 x 768(p) (60.016Hz)
              Output Type: Internal
              Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
      Driver File Version: 8.17.0010.1191 (English)
           Driver Version: 12.104.1.3000
              DDI Version: 11
           Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
             Driver Model: WDDM 1.2
      Graphics Preemption: DMA
       Compute Preemption: DMA
        Driver Attributes: Final Retail
         Driver Date/Size: 6/4/2013 00:47:34, 1155264 bytes
              WHQL Logo'd: Yes
          WHQL Date Stamp: 
        Device Identifier: {D7B71EE2-DA4B-11CF-3277-0428BEC2C535}
                Vendor ID: 0x1002
                Device ID: 0x990B
                SubSys ID: 0x080E1025
              Revision ID: 0x0000
       Driver Strong Name: oem3.inf:cb0ae4141beb9b7c:ati2mtag_Trinity_Mobile:12.104.1.3000:pci\ven_1002&dev_990b&subsys_080e1025
           Rank Of Driver: 00E00001
              Video Accel: ModeMPEG2_A ModeMPEG2_C 
              DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeMPEG2_IDCT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeVC1_VLD  
         Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                           {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                           {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                           {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                           {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                           {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                           {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                           {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
      

      What I expected to happen was...:
      it would open without a problem.

      What actually happened was...:
      It crashed once it got to the title screen.

      Steps to Reproduce:
      1. restart minecraft
      2. complete tutorial
      3. ask for help

            Unassigned Unassigned
            Cattron529 Zach Cattron
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              Created:
              Updated:
              Resolved: