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  1. Minecraft: Java Edition
  2. MC-32606

JVM Crash in ig#icd64.dll (Broken Intel graphics card driver)

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Details

    • Icon: Bug Bug
    • Resolution: Invalid
    • None
    • Minecraft 1.6.2, Minecraft 1.6.4, 1.15.2, 20w17a
    • None
    • Unconfirmed
    • Creative

    Description

      For 1.10+ Users

      If you are experiencing this issue after upgrading to 1.10, but did not for older versions of the game, the following instructions may solve the issue:

      • Increase allocated RAM from 1GB to 2GB (only applicable to 64 bit users)
        • In the Edit Profile menu in the Launcher, check the JVM Arguments box, and change the -Xmx1G argument to -Xmx2G
      • Change Video Settings in-game (Options -> Video Settings)
        • Enable VSync
        • Disable VBOs
          If all of these did not correct the issue, follow the remainder of the instructions on this page, or seek assistance from the Mojang Support Center.
      Mod Notice

      These crashes are caused by faulty display drivers which are provided by Intel or your OEM. Your best bet is to either upgrade to the latest, or if that caused it, downgrade to a version which does not cause these crashes.

      This issue has also been known to occur when conflicting with other software, such as custom Windows themes, game or screen recording software (regardless if running), and Evolve.

      If the crash only occurs when opening a world, it may be caused by the VBOs video setting, when used with certain intel drivers. Disabling this setting, or updating the drivers may correct the issue. You can also attempt toggling the VSync option.

      Some users have reported increasing the maximum memory for the game to correct this issue. In the launcher, click Edit Profile, and check the JVM Arguments box. For 64 bit users, change the -Xmx1G argument to -Xmx2G to allocate 2GB of memory.

      Information on how to update your graphics drivers can be found HERE.
      The downloads for appropiate drivers can be found on THIS page. Make sure to uninstall your previous drivers, a guide for this can be found HERE.
      If you require further help, try one of the community options on the Mojang Support Center.

      Full List of error codes, plus download location of updated driver (if available, uninstall of previous drivers required):

      • ig7icd32.dll
      • ig7icd64.dll
      • ig75icd32.dll
      • ig75icd64.dll
      • ig8icd64.dll (Driver)
      • ig9icd64.dll (Driver)

      FWIW, this is probably a duplicate of MC-24247 but there was insufficient information for me to say this for sure. I cannot find any other duplicates.

      I can successfully launch Minecraft, but after a random amount of time (less than 5 minutes), the video driver crashes with the message "Display driver stopped responding and has recovered".

      I can force the issue with a very arbitrary key sequence: while playing in-game, press ALT+TAB to return to the Windows desktop. Expected result: Minecraft should revert to the menu as if we had pressed Escape, and I should be task-switched to whereever I ALT+TAB'd to. I should be able to ALT+TAB back to minecraft, select "back to game", and continue playing.

      Using the Profiles feature of the Launcher, the video driver crashes on Minecraft 1.6.4 and Minecraft 1.6.2 – **but does not crash on 1.5.2 nor 1.5.1. I did not try earlier versions**. It also DOES NOT crash on snapshot 13w38c .

      I have recorded my trials & tribulations here:
      http://www.minecraftforum.net/topic/1963062-weird-minecraft-issue/

      I am logging this issue with Mojang because something must have changed between 1.5.2 and 1.6.2 to trigger this issue ('trigger', not 'cause') ... and perhaps the re-write for 1.7 has fixed it. Don't know. You're smarter than I am.

      Let me know what other information I can provide. My kids love Minecraft, and their old Windows 7 laptop bit the dust, hence buying the new one, which they still can't play...

      Thanks, Ted.

      Attachments

        1. crash-1.6.4.png
          crash-1.6.4.png
          128 kB
        2. crash-2013-09-25_22.02.38-client.txt
          9 kB
        3. crash-development-console.txt
          19 kB
        4. hs_err_pid2768.log
          28 kB
        5. snooper-1.5.2.png
          snooper-1.5.2.png
          156 kB
        6. snooper-1.6.4.png
          snooper-1.6.4.png
          157 kB