Uploaded image for project: 'Minecraft: Java Edition'
  1. Minecraft: Java Edition
  2. MC-273185

Cannot change MC username

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • None
    • 1.20.6
    • None
    • Unconfirmed
    • (Unassigned)

      On the minecraft page, i cannot change my minecraft profile name. i am logged into my microscoft, but under my games, when i click on  "profile name" it reloads the page and then tells me i have to buy minecraft again. but i have already purchased minecraft years ago, and can still play it now. but i cannot access my profile name or change my skin. 

      Steps to Reproduce:

      1. go to the minecraft website
      2. login to your microscoft
      3. click the "profile name" button under Minecraft: java edition

      Observed Results:
      after i click it, it reloads the page and either nothing changes, and i have to click it again. or it reloads the page and tells me i do not own minecraft.

      Expected Results:
      it should take me to the profile name options.

      Screenshots/Videos attached: [please attach an image or short video]

      Notes:

      i apologize, for some reason you cannot see my mouse in the video but i was clicking "profile name" twice and then hovered over the "buy" button to show that now it claims i dont have it

       

        1. 2024-06-09 20-18-17.mp4
          8.56 MB
          yNiikoo
        2. cannot access profile name settings.mp4
          2.48 MB
          OnlyVixenn
        3. screenshot-1.png
          545 kB
          yNiikoo

            Unassigned Unassigned
            OnlyVixenn OnlyVixenn
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              Created:
              Updated:
              Resolved: