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  1. Minecraft: Java Edition
  2. MC-259481

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    • Icon: Bug Bug
    • Resolution: Invalid
    • None
    • 1.19.3, 23w04a
    • None
    • Unconfirmed

      Something must be wrong with my Microsoft account, and I'm not sure why, but for some reason a couple days ago I kept getting error code 0x00000000 whenever I tried to load any new versions of Minecraft, and something that says 'we can't verify what products you own' or something like that. I've tried everything since then to fix whatever is going on, even contacting tech support for a gamer's insight on the situation, updating all of my drivers and windows, and even going as far as factory resetting my entire pc several times, deleting all of my files just to make sure there was nothing wrong with the files corrupting my downloads. (Going back a bit, before I uninstalled Minecraft, I would get this message saying something like 'the authenticated servers are not currently available.' like 99/100 times when I tried to join a server and my audio was glitched so I couldn't hear anything.(Which was the main reason why I finally decided to reinstall Minecraft)) Additionally, my friend tried loading my account on his computer to make sure it was anything wrong with my internet, because I had been getting messages in my launcher to check and make sure my internet was functioning properly, and that I was connected to it. So yeah, I'm 99.999% sure that somehow, something corrupted my Microsoft account, and I'm wondering if there's anything you guys can do, or tell me to do to fix it because I'm very desperate at this point. Please help me.

            Unassigned Unassigned
            Kelpy_George Kelpy_George
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              Created:
              Updated:
              Resolved: