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  1. Minecraft: Java Edition
  2. MC-231326

Minecraft Java Edition does not launche

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    • Icon: Bug Bug
    • Resolution: Invalid
    • None
    • 1.17.1
    • None
    • OS is Windows
      Minecraft is Java Edition
    • Unconfirmed
    • (Unassigned)

      I've tried to purchase Minecraft Java Edition twice. It does not launch. I've even created a new MS account. I've tried multiple times to uninstall and reinstall.

      Error1 - the logon screen

      Error2 - error that says username or password is wrong

      It does not matter if I try to use my MS account or Gamertag. The error is the same.

       

      1. I want a refund for one of the two Minecraft Java Editions that I purchased
      2. I want to know how I can logon to the game that I purchased

        1. Error1.jpg
          Error1.jpg
          134 kB
        2. Error2.jpg
          Error2.jpg
          136 kB

            Unassigned Unassigned
            MinecraftLaunchErrorMakingMeInsane Crissy Lee
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              Created:
              Updated:
              Resolved: