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  1. Minecraft: Java Edition
  2. MC-227429

White Menu Screen with working Menu music

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    • Icon: Bug Bug
    • Resolution: Invalid
    • None
    • 1.16.5
    • None
    • Unconfirmed
    • (Unassigned)

      I am on an old laptop (Acer Aspire VX 15) with an integrated graphics driver (Intel/Nvidia 1050 Ti) and am trying to get Minecraft to work on this laptop again. When I open the launcher, everything works fine. The game appears to open, but I just get a white screen. However, the menu music plays like usual and if I mouse over where the buttons would be and click, it works. The screen stays white the whole time even if I click the correct buttons to play (even though I can't see the buttons. Both the intel and Nvidia drivers are up to date. Everything windows is up to date. 

      Everything is allowed through the firewall. When the game is running and the white screen is happening, there are 4 instances of Minecraft in Task Manager. When I close them, nothing happens. If I disable the Intel graphics in Drivers, nothing changes. However when I disable the Nvidia graphics in Drivers, I am able to see the menu screen like normal and can play Minecraft. I tried factory resetting the laptop to get rid of everything incase something hidden was causing the issue, but after the reset the issue still persists. 

       

      I have tried multiple tutorials, checked forums, and every solution people suggested hasn't worked in fixing my issue. I'm not sure on what pictures I should attach or need to take that could better show this issue. 

            Unassigned Unassigned
            calebo Caleb Oeding
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