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Bug
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Resolution: Invalid
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None
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1.16.5
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None
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Unconfirmed
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(Unassigned)
Dear Mojang,
I would like to express my strong dissatisfaction about your realms services I have experienced this week. This "bug" or "error" happened to me everyday I tried to play realms.
At first, when I subscribed to your realms subscription service I experienced lots of issues after playing the game with my friend. I constantly got disconnected from the server after playing on realms 5-10 minutes, the game freezes. I got this error massage several times: "Internal exception java.io.ioexception...". I am unable to play with my friends due to this error, which is why I am really disappointed. My username is Siszi69. On Hypixel and on other servers my ping is good, about 30-40 ms, also I do not have any internet connection errors in other games and applications. In addition to this I have tried every method I could, and I have looked up for help for hours.
To sum up, I am really dissatisfied about this service and I would like to ask for a refund and an apology letter. I look forward to hearing from you soon!
Yours sincerely, Schiszler Péter