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Bug
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Resolution: Duplicate
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None
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1.16.5
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None
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OS Name Microsoft Windows 10 Home
Version 10.0.18363 Build 18363
OS Manufacturer Microsoft Corporation
System Manufacturer Hewlett-Packard
System Model 700-214
System Type x64-based PC
System SKU F3E00AA#ABA
Processor Intel(R) Core(TM) i5-4440 CPU @ 3.10GHz, 3101 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date AMI 80.20, 10/31/2014
SMBIOS Version 2.7
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Hewlett-Packard
BaseBoard Product 2AF7
BaseBoard Version 1.04
Secure Boot State On
PCR7 Configuration Binding Not Possible
Hardware Abstraction Layer Version = "10.0.18362.1350"
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Total Virtual Memory 63.9 GB
Available Virtual Memory 50.3 GB
Page File Space 48.0 GB
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection YesOS Name Microsoft Windows 10 Home Version 10.0.18363 Build 18363 OS Manufacturer Microsoft Corporation System Manufacturer Hewlett-Packard System Model 700-214 System Type x64-based PC System SKU F3E00AA#ABA Processor Intel(R) Core(TM) i5-4440 CPU @ 3.10GHz, 3101 Mhz, 4 Core(s), 4 Logical Processor(s) BIOS Version/Date AMI 80.20, 10/31/2014 SMBIOS Version 2.7 Embedded Controller Version 255.255 BIOS Mode UEFI BaseBoard Manufacturer Hewlett-Packard BaseBoard Product 2AF7 BaseBoard Version 1.04 Secure Boot State On PCR7 Configuration Binding Not Possible Hardware Abstraction Layer Version = "10.0.18362.1350" Installed Physical Memory (RAM) 16.0 GB Total Physical Memory 15.9 GB Total Virtual Memory 63.9 GB Available Virtual Memory 50.3 GB Page File Space 48.0 GB Kernel DMA Protection Off Virtualization-based security Not enabled Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable Hyper-V - VM Monitor Mode Extensions Yes Hyper-V - Second Level Address Translation Extensions Yes Hyper-V - Virtualization Enabled in Firmware No Hyper-V - Data Execution Protection Yes
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Unconfirmed
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(Unassigned)
Last report, MC-217153, got closed as a "billing issue" when in reality this is a launcher problem, not a billing or account issue. Please fully read this before marking this as invalid.
The launcher is not properly authenticating. I have ruled out an account issue due to me being able to edit my skin and download the game on the website, and login on the old launcher and 3rd party launchers. The launcher seems to believe that my account is in fact 2 different accounts, and due to that insists I don't actually own the game. Same email, same username, same password, but the launcher says it's two accounts. Recently got a new router, Netgear Nighthawk XR500, if that helps with anything.
- duplicates
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- Resolved