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  1. Minecraft: Java Edition
  2. MC-211222

Password reset isn't working and Support can't help

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    • Icon: Bug Bug
    • Resolution: Invalid
    • None
    • 1.16.4
    • None
    • Unconfirmed
    • (Unassigned)

      Hello,

      I can't login to my Minecraft account, when I change my password, it says that the password is changed, but if I try to login I get wrong account name or password.

      I looked in the FAQ to find something and the support couldn't help me either.

      assigned to Belasarius | ID #1562090

       

      The person changed some settings in my account, it didn't work. We tried to change my e-mail address but all the e-mail addresses didn't get an e-mail after he changed it. I also made an yahoo e-mail, because it was an provider that was recommended by Mojang support.

       

      Belasarius couldn't help me anymore and said I should check the FAQ again, I did and it didn't help or I should write a bug ticket.

      And here I am.

       

      kind regards

      Kaller880

            Unassigned Unassigned
            Kaller880 Robert Engelmann
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