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  1. Minecraft: Java Edition
  2. MC-209975

For the second time (we repurchased this in August) my son has been locked out of the game and lost everything

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    • Icon: Bug Bug
    • Resolution: Invalid
    • None
    • 1.16.4
    • None
    • Unconfirmed
    • (Unassigned)

      This is the second time in the last 5 months that my son has been locked out of the game.  We were forced to pay for this a second time in August and have now been locked out again.  How can we get a hold of a LIVE tech to help us get logged back in to this incredibly glitchy version without paying for it again.

            Unassigned Unassigned
            Tp108metsox Jane Zeitz
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