-
Bug
-
Resolution: Invalid
-
None
-
1.16.4
-
None
-
Unconfirmed
-
(Unassigned)
The launcher enters. When I ask to play the minecraft java edition it appears a message of preparing and soon after finishing and the game does not work. I've tested it as an administrator user and it's the same. The game was purchased for $ 26, and won't work.
My windows is version 10 64-bit original and the java is updated. My machine is an i5 with 4G ram, ssd and a 4G ram Radeon RX-460 video card.
What do I do to play or to get the money back ???
It creates a log file that is attached, I don't know if it helps
Thanks
(why don't YOU use an automatic translator as suggested in the message sent? I'm a customer...)