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  1. Minecraft: Java Edition
  2. MC-207479

Minecraft Java Edition won't work

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    • Icon: Bug Bug
    • Resolution: Invalid
    • None
    • 1.16.4
    • None
    • Unconfirmed
    • (Unassigned)

      The launcher enters. When I ask to play the minecraft java edition it appears a message of preparing and soon after finishing and the game does not work. I've tested it as an administrator user and it's the same. The game was purchased for $ 26, and won't work.

      My windows is version 10 64-bit original and the java is updated. My machine is an i5 with 4G ram, ssd and a 4G ram Radeon RX-460 video card.

      What do I do to play or to get the money back ???

      It creates a log file that is attached, I don't know if it helps

      Thanks

      (why don't YOU use an automatic translator as suggested in the message sent? I'm a customer...)

            Unassigned Unassigned
            aliceberbes Alice Berbes
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              Created:
              Updated:
              Resolved: