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  1. Minecraft: Java Edition
  2. MC-206526

Unable to launch Minecraft

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    • Icon: Bug Bug
    • Resolution: Invalid
    • None
    • 1.16.4
    • None
    • Please see note above
    • Unconfirmed
    • (Unassigned)

      Hi, I have just bought Minecraft and am having an issue with loading the game. I have an extremely high end PC. (I have listed the specs at the bottom of this email)

      When launching Minecraft (Java edition) it gets stuck on the 'mojang' loading page and says not responding, I have to close the app and the launcher comes up saying there was an error when loading the game. Please see attached the screen shots with the error I am receiving.

      I have looked online and have noticed a lot of people are having the same issue. Please can you advise. 

      Many Thanks

      • Chris

      PC SPECS:

      Processor: Intel I7 (8th gen) 

      Ram: 16GB DDR4

      Graphics card: GTX1050TI

      Latest version of Windows 10 (windows 10 home) (checked for updates, N/A) 

            Unassigned Unassigned
            Chuck1249 Chris
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              Created:
              Updated:
              Resolved: