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Bug
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Resolution: Invalid
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None
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1.16.3
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None
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Windows 10 home version 1903
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Unconfirmed
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(Unassigned)
We bought this version in August and as yet have been unable to download it. The installer downloads correctly but upon pressing play to download the game the process comes to a halt. Another box opens (stating version 1.16.3 in the top left) and minecraft music starts to play but the download goes no further.
I have attached a screen grab of this and another screen grab of our system info to show we meet the system requirements.