• Icon: Bug Bug
    • Resolution: Invalid
    • None
    • 1.16.3
    • None
    • Windows 10 home version 1903
    • Unconfirmed
    • (Unassigned)

      We bought this version in August and as yet have been unable to download it. The installer downloads correctly but upon pressing play to download the game the process comes to a halt. Another box opens (stating version 1.16.3 in the top left) and minecraft music starts to play but the download goes no further.

      I have attached a screen grab of this and another screen grab of our system info to show we meet the system requirements.

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        2. 2.png
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            Unassigned Unassigned
            Pac09boy Chris Kirkwood
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              Created:
              Updated:
              Resolved: