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  1. Minecraft: Java Edition
  2. MC-201116

Lost £20.00 worth of packs

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    • Icon: Bug Bug
    • Resolution: Invalid
    • None
    • 1.16.3
    • None
    • Ipad
    • Unconfirmed
    • (Unassigned)

      When I logged on to minecraft last night it asked me for my Microsoft account which I already had done but my created skins and my achievements were lost which i thought was okay. This morning i went back on and i went to one of my worlds but there was a white padlock on it, so I clicked on it and it said 'You have not downloaded this pack yet, would you like to' so I said yes but that pack said I had not purchased it yet but I had done. This seems to have happened to all my packs from £7- £14. It's like my whole minecraft had been reset. The achievements, the skins, packs etc. I wrote a review on Google play but I want to say this directly too you, please fix this problem.

            Unassigned Unassigned
            flashnite09 Alfie Gordon
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              Created:
              Updated:
              Resolved: