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  1. Minecraft: Java Edition
  2. MC-198304

Cannot verify child account with credit card

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    • Icon: Bug Bug
    • Resolution: Invalid
    • None
    • 1.16.2
    • None
    • Mac OSX, Safari, Chrome
    • Unconfirmed
    • (Unassigned)

      I have been unable to verify my child's new minecraft account with using my credit card. I have tried four different cards on multiple days and all attempts return an error message. I've emailed my bank and mojang, with no response. I have used multiple browsers on different devices. I have notified my bank of purchases from Sweden. I have seen multiple other people report similar issues while trying to verify an account for a child. I realize this is not a game based bug, but it appears to be a larger systemic issue.

            Unassigned Unassigned
            gonzalez.melissa.marie Melissa M Gonzalez
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              Created:
              Updated:
              Resolved: