Uploaded image for project: 'Minecraft: Java Edition'
  1. Minecraft: Java Edition
  2. MC-190431

white screen after start the launcher

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    • Icon: Bug Bug
    • Resolution: Invalid
    • None
    • 1.15.2
    • None
    • Processor: Intel core I5-7200U CPU@2.5GHz 2.71GHz
      RAM: 8GO
      Window 10 64bits
      Graphic cards:
      - intel HD graphic 620
      - NVDIA Geforce 930MX (default graphic card)




    • Unconfirmed
    • (Unassigned)

      Hi, 

      I just bought minecraft Java version. Unfortunately when I start the launcher, a white screen appears but I hear the sounds and sounds of the game.

       

      I am a little disappointed to have bought the game and not be able to date. Could you help me please rapidly?

       

      Thank you

        1. ecran blanc launcher.PNG
          ecran blanc launcher.PNG
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        2. Java.PNG
          Java.PNG
          33 kB
        3. proprity launcheur.PNG
          proprity launcheur.PNG
          54 kB
        4. systeme.PNG
          systeme.PNG
          34 kB
        5. Version launcheur.PNG
          Version launcheur.PNG
          38 kB

            Unassigned Unassigned
            Blackrog BONNEIL olivier
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              Created:
              Updated:
              Resolved: