I spent 20+ American U.S. dollar on this game and I have had nothing but issues first the game will not start up and says Minecraft is not responding and I have to go into the task manager and manually stop the Minecraft launcher so the game will run and now all of the skins appear as either Alex or Steve this happens on all versions I tried uninstalling and reinstalling Minecraft that hasn't changed anything, I tried looking on YouTube and I found videos with similar issues but with no real solution, I have searched on here again with similar issues but with no explanation on how to fix this so please help if you can I just want to play with my friends.
If there is anything you need to know to help please let me know.