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  1. Minecraft: Java Edition
  2. MC-168714

I can't claim my redeemable gift code to Minecraft for Windows 10

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • None
    • 1.15.1
    • None
    • Unconfirmed
    • (Unassigned)

      Good night,

      A few weeks ago, Minecraft has updated to 1.15 version and now it is possible to play across platforms. 

      I have the game installed on my computer but I need the Minecraft for Windows 10 to play with my friends of other platforms. However, when I claim for my gift code to dowload the Minecraft for Windows 10 on Microsoft Store, the Mojang website says that there is an error. 

      Please, can you fix this? I am very exciting to play with my friends.

       

      Thank you for your attention.  

            Unassigned Unassigned
            Chicken Little13 Luis Felipe Gomes Piedade
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              Created:
              Updated:
              Resolved: