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  1. Minecraft: Java Edition
  2. MC-156845

I just purchased this minecraft for my laptop running Windows 10 but it wont open with error message "Java Platform SE binary not responding"

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • None
    • Minecraft 1.14.3
    • None
    • I am running Windows 10 on a laptop.

       
    • Unconfirmed
    • (Unassigned)

      I purchased Minecraft Java Edition and downloaded it on my laptop which is running Windows 10 but when I try to open it, it wont open and the error message "java platform se binary not responding". I have updated the video drivers, then uninstalled java, the re-installed java, then re-downloaded Minecraft after uninstalling it. None of this has worked and the error message still keeps coming up.

      Can you send me anything I need to do to get Minecraft working or send me details on how I organise a refund for this purchase.

      Thanks Sean

        1. Flugens_launcher_log.txt
          1.96 MB
          Andrew Flugens
        2. freeze.png
          13 kB
          Andrew Flugens

            Unassigned Unassigned
            Maguire Sean
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              Created:
              Updated:
              Resolved: