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Bug
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Resolution: Invalid
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None
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Minecraft 1.10.2
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None
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Windows 10, Runtime 1.8.0_25, Java 8 101
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Unconfirmed
Hello, Mojang Bugs Support!
My issue with log in got me!
I can't log in throw minecraft.net/profile and can't log in throw Minecraft launcher. I tryed to log in throw another launchers, but all of them outputed next:
Sorry, but we couldn't connect to our servers.
Please make sure that you are online and that Minecraft is not blocked.
(SocketTimeoutException: connect timed out)
I had been reporting it to Mojang Tehnical Support, but I have got next mail:
"Rui replied:
Hi Nikita,
I am sorry to hear about your problem.
- Check that your network connection is enabled, and that no programs are blocking outgoing connections.
- Try disabling any existing firewall program, or changing its configuration options.
- Restart your modem/router.
For server connection errors, you'll need to contact either the server administrator, or the person who runs the network that you're using. If this happens on all multiplayer servers, you may want to visit our technical support resources at http://help.mojang.com/customer/portal/articles/364794 for more information.
You might also want to make sure that the server you are trying to connect to is running the same version of Minecraft as you are. You can change which version you want to play after you are logged in, but before you start playing. After you are logged in click on the edit your profile button and change which version of Minecraft you want to play. This option can be found at bottom left of the window.
To learn more please see http://minecraft.gamepedia.com/Minecraft_launcher.
Unfortunately, we can't give you more advice how to solve this issue, due to differences with individual computers, our support is limited mostly to accounts and billing. You may want to visit our article on community technical support resources, which contain links to forums, wikis, and a help chat. That article can be located at http://help.mojang.com/customer/portal/articles/364794
Best regards,
Rui R
Mojang Support"
It of course couldn't help me in anyone.
I tryed to connect with HelpChat and one man could help me, but NOTHING!
I have already deleted from my PC all anti-viruses, all auto-load soft, all viruses and all, that can block my Minecraft connect, but of course NOTHING!
I saw the same problem with this man, and i try to report about this bug again, because, i don't know, what do i need to do :c