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  1. Bedrock Dedicated Server
  2. BDS-8211

My purchases have all gone

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    • Icon: Bug Bug
    • Resolution: Invalid
    • None
    • 1.16.20
    • None
    • My Minecraft account is used on Fire Tablet, iPad and Windows PC
    • Unconfirmed

      Hi,

      All of my previous purchases have gone from my Minecraft account. This is obviously causing a lot of problems at home because I have bought worlds and skins for my child to play with and she now cannot. They were all in my account and then disappeared. The only things in 'My Packs' now are the free packs that I have added since. I've spent a fair bit on additional packs and need them back in my account now. I have tried hitting the Restore Purchases button with no luck. Please can this be resolved ASAP. Thank you

      Kind regards,

      Emily Wood

            Unassigned Unassigned
            emmalowo Emily Wood
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              Created:
              Updated:
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