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Bug
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Resolution: Invalid
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None
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1.14.32.1
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None
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Unconfirmed
I bought Minecraft Java edition back in 2011 when the game was still in its beta form. I recently discovered that you can get a code to get a free copy of Bedrock edition so I could play cross-platform with my friends, but every time I go on to my Mojang account and try to redeem the code at the Microsoft store it says the code cannot be redeemed because it has already been used. yet, I can guarantee I have not used it and have only played Java edition before this. Under my Mojang account near the code it says "claimed on September 30 2018" but I can guarantee I didn't do this because I have not played Minecraft in like 7 years. I am only coming back to it now. Also when I check my Microsoft account it is not there under my downloads. Please help, I don't want to have to buy the game again, but its looking like that's my only option.