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  1. Bedrock Dedicated Server
  2. BDS-2742

The purchased coin is loss and reduced to zero

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    • Icon: Bug Bug
    • Resolution: Invalid
    • None
    • 1.14.0.9
    • None
    • iPad

      Dear sir 

      user name. Phyllips1818181

      i have been purchase Minecraft coin dated 1 Jan. 2020 with Apple invoice number of MMKM7JHXFK for Minecraft Store Item 20 with amount of TWD 670.

      however, the purchase coin balance is lost and reduced to zero and all modules purchased are disappear as well.

      can your team help to look into this case

       

      many thanks

            Unassigned Unassigned
            kevin456 Phyllips1818181
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              Created:
              Updated:
              Resolved: