• Icon: Bug Bug
    • Resolution: Incomplete
    • None
    • 1.17.34
    • None
    • Unconfirmed
    • PlayStation

      For the last few months, I have been trying to sign into my previously signed in Microsoft account for Minecraft. It's the same account I have always used, but it's now saying it was signed in somewhere else. It signed me out randomly one day, and now I can't get access to it in Minecraft, even though no on else who has access to the Microsoft account, plays Minecraft. And I know I'm signing in on the right account, considering I bought stuff like worlds, skin packs etc. And my stuff is still there, including leftover Tokens. This issue has been going on for months and I thought the newset update would fix this issue so I waited. I'm now contacting you because I want to be able to play with my friends, join realms and servers like I used to be able to. I'm still unaware how I got signed out in the first place, let alone how I can't get signed back in. I tried going through the help page but it basically told me I can't get signed in again, despite me never signing out or signing the Microsoft account into something different. Can I really not get back into my account? This is the only way I can play with friends, and join servers, as you probably already know. I'm trying to enjoy my experience with Minecraft but it's hard when I'm unable to do the simple things, like play with my friends. And when I try to make another Microsoft account, and sign it, it claims I have to sign into my previously connected account, which is the one I'm trying to get into. I have no way to sign into any account at this point. I understand if you can't find a solution to this but I would greatly appreciate if you would look into it.

            RiaRodriguez00 Autumn Potter
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